Privacy Policy

Last updated: July 13, 2026

This Privacy Policy explains how Your VIP Pass (“Your VIP Pass,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, purchase tickets to our events, or otherwise interact with us. Your VIP Pass is a New York based provider of premium event experiences, including Thanksgiving Parade viewing brunches and related hospitality in New York City. By using our website or booking with us, you agree to the practices described in this policy.

If you have questions about this policy or your personal information, contact us at info@yourvippass.com or +1 (646) 866-7272, or write to us at 1345 Avenue of the Americas, 2nd Floor, New York, NY 10105.

1. Information We Collect

We collect information in three ways: information you give us, information we collect automatically, and information we receive from service providers who help us operate.

Information you provide

  • Contact details such as your first and last name, email address, and phone number, for example when you join a waitlist, sign up for our newsletter, or contact us.
  • Booking and order details when you reserve or purchase tickets, including the event, venue, party size, and any preferences or dietary requests you share.
  • Payment information you enter to complete a purchase. Card payments are processed by our payment provider, and we do not store full card numbers on our own systems.
  • Any other information you choose to send us in messages, forms, or correspondence.

Information collected automatically

  • Device and connection data such as your IP address, browser type, operating system, and referring pages.
  • Usage data about how you interact with our website, including pages viewed and actions taken.
  • Cookies and similar technologies, described in the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your ticket orders and manage your reservations.
  • Provide customer service and respond to your questions and requests.
  • Send transactional messages such as order confirmations and event updates.
  • Send marketing and promotional emails about our events, where you have signed up or where otherwise permitted, and which you can opt out of at any time.
  • Operate, maintain, secure, and improve our website and services.
  • Comply with legal obligations and enforce our terms.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the website working, remember your preferences, understand how the site is used, and support our marketing. Some cookies are set by us and some by third party services. Where required, we ask for your consent through our cookie banner, and you can change your choices at any time using the cookie settings on our site. You can also control cookies through your browser settings, although disabling some cookies may affect how the website functions.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business and as described below:

  • Payment processing. We use a third party payment processor to handle card transactions securely. Your payment details are provided directly to that processor under its own privacy terms.
  • Email and marketing. We use an email service provider to send newsletters and event communications and to manage our mailing lists.
  • Hosting and technology. Our website is hosted and supported by third party infrastructure and plugin providers that process data on our behalf.
  • Analytics. We may use analytics services to understand website performance and usage. [Confirm which analytics tools are in use, for example Google Analytics.]
  • Venues and partners. When necessary to deliver your booking, we may share relevant details with the venue or hospitality partner hosting your event.
  • Legal and safety. We may disclose information where required by law, to protect our rights, or to prevent fraud or harm.
  • Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Data Retention

We keep personal information for as long as needed to provide our services, fulfill the purposes described in this policy, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to keep our practices current.

7. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to request access to it, to correct or delete it, to opt out of marketing, and to limit certain uses. To make a request, contact us using the details at the end of this policy. We will respond as required by applicable law and may need to verify your identity before acting on a request.

If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it is used, the right to request deletion, and the right not to be discriminated against for exercising your rights. We do not sell your personal information. [Confirm California specific disclosures with counsel if you serve California residents.]

If you are located in the European Economic Area or the United Kingdom, you may have rights under the General Data Protection Regulation, including access, correction, deletion, restriction, portability, and objection. [Confirm GDPR obligations with counsel if you serve visitors in these regions.]

8. Marketing Choices

You can opt out of marketing emails at any time by clicking the unsubscribe link in any message or by contacting us directly. Even if you opt out of marketing, we may still send you service messages related to your bookings, such as order confirmations.

9. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

10. Third Party Links

Our website may contain links to third party websites and services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies before providing any information.

11. International Visitors

We are based in the United States, and your information will be processed in the United States. If you access our website from outside the United States, you understand that your information may be transferred to and processed in a country with different data protection laws than your own.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the date at the top of this page, and significant changes may be communicated through our website or by email. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:

Your VIP Pass | YVP
1345 Avenue of the Americas, 2nd Floor
New York, NY 10105
Email: info@yourvippass.com
Phone: +1 (646) 866-7272
+1 (646) 866-7272